my scruples

Your Company Knows When You’re Tired

Recently, I received a notice from a company in which I had invested. The founder was closing the business and beginning the process of administration or bankruptcy.

The news was disappointing, but it was not entirely surprising. I had sensed for some time that something deeper had changed. Advice was no longer being considered seriously. Alternative ideas that might have given the business another route were dismissed. The founder remained attached to one approach even as the evidence became less encouraging.

Eventually, I began to wonder whether the central problem was no longer only capital, strategy or the market.

Perhaps the founder was simply tired. That is a difficult conclusion because founders rarely announce the moment when exhaustion begins to change their leadership. They continue attending meetings, approving payments and answering messages. From a distance, they may still look fully present. But the company notices before the founder says anything.

Decisions begin to take longer. Mediocrity is tolerated because correcting it requires energy. Difficult conversations are postponed. The founder becomes less curious, less imaginative and more defensive about the existing plan. People bring new ideas, but every suggestion feels like another burden.

The founder may still be working, but the company can feel that the founder has stopped searching.

A company often reflects its founder’s internal condition

In the early years of a business, the founder’s psychology is part of the company’s infrastructure.

The founder’s energy influences the speed of decisions. Their curiosity shapes how the company responds to customers. Their willingness to confront problems determines what the team is permitted to discuss. Their belief affects whether a setback is treated as information or as proof that nothing can work.

This does not mean a founder should become an emotional performer who pretends to be excited every day. Mature teams can handle seeing that a leader is human. The danger is not that the founder occasionally feels tired. The danger is that unmanaged exhaustion begins to make company decisions.

The World Health Organization describes burnout as an occupational phenomenon resulting from chronic workplace stress that has not been successfully managed. Its dimensions include exhaustion, increasing mental distance or cynicism towards the work, and reduced professional effectiveness. That description is useful because founder fatigue is not always expressed as sleepiness. It can appear as detachment, irritability, stubbornness or a growing belief that further effort will make no difference.

When a founder becomes cynical, the company loses more than enthusiasm. It loses access to possibility.

Tiredness is not always a need for sleep

Some exhaustion is physical. The founder has worked for too long without adequate sleep, exercise or rest. But founder tiredness can also be strategic, emotional, relational or moral.

Strategic tiredness develops when the founder has made too many decisions for too long without enough clarity. Every problem still arrives at the same desk, and the organisation has not developed leaders capable of carrying real responsibility.

Emotional tiredness comes from containing fear, shame, disappointment and anger without a safe place to process them. Founders are often expected to reassure employees, investors, customers and family members. If they cannot speak honestly to anyone, they carry the full emotional weight of the company alone.

Relational tiredness can arise from conflict with co-founders, investors, directors, senior employees or even family. The founder spends energy interpreting motives, defending decisions and managing distrust instead of building the business.

Moral tiredness appears when the founder no longer believes in the work, the method or the compromises required to keep going. The problem may not be workload. The founder may simply have become disconnected from the reason the company should exist.

Market tiredness develops when a company has worked hard but demand remains weak. The founder keeps explaining the product, improving it and pursuing customers, yet the market does not respond strongly enough. This may be the most legitimate reason to become exhausted, because effort cannot manufacture a market that is not ready.

Different kinds of tiredness require different responses. A holiday may help physical exhaustion, but it will not repair broken unit economics, resolve a co-founder conflict or create demand where none exists.

The company sees the symptoms

A tired founder changes the organisation in observable ways. First, decisions are delayed. Matters that once received a clear response remain unresolved because choosing feels expensive. The team begins to work around the founder or waits indefinitely for approval.

Second, mediocrity becomes tolerable. The founder knows that an employee is not performing, a supplier is unreliable or a product flow is poor, but confronting the issue requires a difficult process. Exhaustion converts a temporary compromise into a permanent standard.

Third, confusion spreads. Priorities change without explanation. The founder starts several initiatives but lacks the energy to follow through. Employees cannot tell which instruction will still matter next week.

Fourth, the founder becomes attached to familiar ideas. New approaches are rejected, not because they have been rigorously assessed, but because learning something new feels demanding. Stubbornness begins to masquerade as conviction.

Fifth, communication deteriorates. The founder withdraws or speaks only when something is wrong. Good employees become anxious because silence leaves them to interpret the company’s condition without context.

Finally, the founder stops imagining; this may be the most dangerous symptom. Startups survive partly because they can generate alternatives. When the person at the centre no longer believes another route is worth exploring, the company’s future becomes much narrower. The business knows the founder is tired because the cost appears everywhere.

Bankruptcy is not always a moral failure

When I heard that the company was closing, my immediate response was that there should be no excuse for bankruptcy. That response came from frustration. I had watched advice go unheeded and alternatives remain untested.

But it is important to be precise. Some businesses should close. Some markets never become large enough. Some companies are overwhelmed by regulation, fraud, currency movements, litigation, technological change or shocks they genuinely cannot survive. Continuing indefinitely can destroy more capital, deepen debt and harm employees, customers and creditors. In such circumstances, an orderly closure may be more responsible than pretending.

Administration and bankruptcy are legal mechanisms, not automatic evidence of bad character. The real leadership failure is not simply that a business ended. It is refusing to confront the evidence early, failing to communicate honestly, continuing to incur obligations the company cannot reasonably meet, or rejecting every alternative because the founder has become too exhausted or proud to reconsider the plan.

The responsible question is not, “Did the company survive at all costs?” It is, “Did the founder act truthfully, intelligently and fairly while there was still room to act?”

Founders should obtain qualified legal, financial and insolvency advice as soon as distress becomes serious. Different jurisdictions impose different duties on directors, especially once a company may be insolvent. Optimism is not permission to trade irresponsibly or put creditors at further risk.

Sometimes courage means finding another path. Sometimes it means closing properly. Exhaustion should not be allowed to make either decision by default.

A tired founder stops listening

One of the clearest warning signs is the loss of intellectual openness. The founder may still ask for advice, but only accepts advice that confirms the existing decision. Suggestions are dismissed before being investigated. Questions feel like criticism. People who disagree are described as people who do not understand the vision.

Founders need conviction. There will always be people who advise caution simply because an idea is unfamiliar. But conviction should be able to explain itself. It should engage with evidence, test alternatives and state what would cause the plan to change.

When a founder repeatedly ignores credible warnings, the issue may not be confidence. It may be depletion. Changing direction requires the energy to admit that prior assumptions were wrong, explain the change to the team and learn a new method. A tired mind often prefers a familiar failure to an unfamiliar possibility.

This is why advisers and directors should listen not only to what the founder decides, but to how the founder is reasoning. Are alternatives being evaluated? Is contrary evidence allowed into the room? Is the founder curious, or merely defending a position? The loss of curiosity can be the beginning of the end.

Repetition without results creates its own exhaustion

Boredom can also tire a founder. Building a company involves enormous amounts of repetitive work: following up with prospects, reviewing numbers, improving processes, recruiting, resolving customer issues and explaining the vision again. Repetition is not inherently bad. Important companies are often built through unglamorous actions performed consistently.

But repetition becomes corrosive when it produces no visible learning or progress. If the team keeps doing the same thing and receiving the same disappointing result, the founder gradually loses the sense of agency. Work begins to feel like motion without movement.

The solution is not always to work harder; it may be to change the experiment.

Ask:

  • What have we learned from the last ten attempts?
  • Which assumption has remained untested?
  • Are we serving the wrong customer, using the wrong channel or offering the wrong product?
  • Has the market given us enough evidence to justify continuing?
  • What would a materially different attempt look like?

Progress restores energy because it shows that action still has consequences. Even a failed experiment can be energising when it produces a clear lesson. What exhausts people is failure that teaches nothing because the method never changes.

Capital pressure can consume the founder

Running out of money creates a particular kind of exhaustion. The founder is not merely thinking about strategy; they are thinking about salaries, rent, taxes, debt, investors and the personal consequences of failure.

In African markets, this pressure can be intensified by expensive capital, currency devaluation and customers who pay slowly. A founder may raise in dollars, earn in local currency and watch the burden of expectations grow as the exchange rate changes. Even a business whose underlying product remains useful can become psychologically exhausting when every month is a liquidity exercise.

This is why financial visibility is also a mental-health tool. A founder should know the company’s cash position, monthly commitments, receivables, realistic runway and the decisions triggered at different thresholds. Uncertainty is more exhausting when it remains shapeless. A difficult number can be planned around; a vague fear occupies the entire mind.

Boards and investors should not wait for the founder to become desperate. Regular, honest conversations about runway, revenue quality, cost reductions and financing alternatives can create decision space before the crisis becomes existential.

Capital does not remove every difficulty, but lack of clarity about capital makes almost every difficulty heavier.

Founders need somewhere to put the truth

Many founders become exhausted because they have nowhere to speak without performing a role.

With employees, they feel they must project stability. With investors, they feel they must demonstrate momentum. With customers, they must communicate reliability. With family, they may avoid explaining how serious the pressure has become.

Eventually, the founder has many conversations but says the complete truth in none of them.

I am fortunate to have successful friends in business with whom I can discuss real challenges. They also tell me what they are facing. We brainstorm, question assumptions and search for possible routes. These conversations do not remove my responsibility, but they prevent isolation from shrinking my thinking.

Every founder needs a small circle in which honesty does not reduce respect. That circle may include another founder, a mentor, a thoughtful investor, a director, a pastor, a spouse or a qualified therapist. Different conversations may require different people, and confidentiality matters.

The important thing is that difficult emotions have somewhere safe to go before they become company policy.

In The Hard Thing About Hard Things, Ben Horowitz writes candidly about the loneliness and psychological strain of leading a company through crises. One reason the book resonates with founders is that it gives language to experiences people often conceal. Naming the pressure does not make a founder weak. It makes the pressure available for examination.

Rest is part of the operating system

Founders sometimes treat rest as a reward to be earned after the company succeeds. The difficulty is that the company may require years of sustained decision-making before any clear finish line appears.

You cannot build a long-term company with a short-term nervous system. Rest should not mean permanent disengagement from responsibility. It means creating rhythms that allow judgment to recover. Exercise, sleep, time with family, prayer, reading, hiking, travel and moments away from the operating environment can restore perspective.

I have noticed how changing my surroundings can produce different thoughts. A problem that appears closed inside the office can look different during a walk or after a few days of real reflection. This is not magical. Distance interrupts the repetitive mental loop through which the same assumptions keep producing the same answer.

Yet rest must not be used to individualise a structural problem. If the company depends on the founder approving everything, the answer is not only a weekend away. The organisation needs delegation. If the workload is permanently impossible, the company needs fewer priorities, more capable people or a different operating model. If conflict is consuming the leadership team, the conflict must be addressed. Recovery requires both personal renewal and organisational repair.

Build a company that can tell you when you are tired

A mature organisation should not depend on the founder recognising every change in their own condition.

Create people and processes that can provide an early warning:

  1. A leadership team that can disagree safely. Senior people should be able to tell the founder that decisions are slowing down, priorities are unclear or behaviour has changed.
  2. Regular operating reviews. Numbers can reveal drift before emotions acknowledge it.
  3. Delegated decision rights. The founder should not remain the only route through which ordinary work can move.
  4. A functioning board. Directors should examine the health of the company and the capacity of its leadership, not merely receive polished updates.
  5. Scheduled reflection. The founder should periodically ask what is draining energy, which work remains meaningful and what responsibilities no longer require personal ownership.
  6. A contingency plan. Another capable leader should be able to act if the founder becomes ill, unavailable or temporarily unable to lead.

These are not signs that the founder is planning to quit. They are signs that the founder is serious about continuity.

Before you close, determine what is actually finished

When a founder feels ready to stop, several different things may be true:

  • the product may be wrong;
  • the market may not be ready;
  • the business model may be broken;
  • the current strategy may have failed;
  • the founder may need to step aside;
  • the company may need a merger or sale;
  • or the founder may simply be too exhausted to see the next option.

These possibilities should not be collapsed into one conclusion. Before closing, separate the company from the current product, the current plan and the founder’s current role. Could the technology serve another market? Could a competitor acquire the customers or intellectual property? Could new leadership operate the business better? Could a partnership repair distribution? Could costs be reduced while the team tests a narrower proposition?

Then impose discipline. Set a defined period for testing credible alternatives. Determine how much additional capital can responsibly be risked. Establish the evidence required to continue. Obtain independent professional advice.

If the alternatives fail and closure is the responsible outcome, close honestly and properly. But do not allow exhaustion alone to decide that nothing else is possible.

The founder’s energy is a company asset

Your company knows when you are tired. It knows through the decisions you delay, the mediocrity you tolerate, the conversations you avoid and the alternatives you stop exploring. It knows when your conviction has become defensiveness and when your discipline has become mere repetition.

You do not owe the company limitless energy. You are human, and there are circumstances in which continuing is neither wise nor responsible. But you owe the company enough self-awareness to know when your internal condition is changing its external future.

Talk before you become isolated. Rest before every problem feels permanent. Delegate before every decision becomes a burden. Change the method when repetition produces no learning. Seek professional help when exhaustion, anxiety or low mood becomes persistent or begins to affect your functioning.

And before you conclude that the company is finished, ask a harder question:

Is the business truly out of options, or has the founder run out of energy to imagine them?

The answers may be different. The future of the company may depend on knowing which one is true.

References and further reading

  • World Health Organization, Burn-out as an occupational phenomenon.
  • Christina Maslach and Michael P. Leiter, The Truth About Burnout.
  • Ben Horowitz, The Hard Thing About Hard Things.
  • Brad Feld and Amy Batchelor, The Startup Life: Surviving and Thriving in a Relationship with an Entrepreneur.
  • Jerry Colonna, Reboot: Leadership and the Art of Growing Up.
  • Jim Collins, Good to Great.

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